Shipping policy

Shipping Policy

Florals Essentials – Essentials for Floral Needs

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after payment is received.
Orders placed after 5:00 PM (EST) will be processed the next business day.

During high-volume periods (sales, holidays, bulk orders), processing times may be slightly extended. Customers will be notified if delays occur.

Shipping Rates & Delivery Estimates

Shipping charges are calculated at checkout based on order weight, size, and destination.

Estimated delivery times (after processing):

  • Standard Shipping: 3–7 business days

  • Expedited Shipping (if available): 2–3 business days

Delivery times are estimates and not guaranteed.

Shipping Locations

We currently ship within the United States.
At this time, we do not ship internationally.

Bulk & Multiple-Item Orders

Orders containing multiple floral boxes or bulk quantities may be shipped in separate packages to ensure proper protection during transit.
Bulk orders may require additional processing time.

Packaging & Protection

All orders are carefully packed using protective materials such as:

  • Bubble wrap

  • Honeycomb paper

  • Edge and corner protectors (when needed)

This ensures floral supplies arrive in good condition. However, once packages are handed over to the carrier, Florals Essentials is not responsible for handling delays or damage caused by the carrier.

Damaged or Lost Packages

If your order arrives damaged:

  • Please contact us within 48 hours of delivery

  • Include clear photos of the packaging and damaged items

If a package is marked as delivered but not received, please check with your local carrier first. Florals Essentials is not responsible for stolen packages once delivery is confirmed.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.
Florals Essentials is not responsible for orders delayed or lost due to incorrect or incomplete addresses.

Shipping Confirmation & Tracking

Once your order ships, you will receive a confirmation email with tracking information.

Questions

If you have any shipping questions, please contact us at:
hdiazht@gmail.com